Royal Coachman operates this web site to allow users to make ground transportation reservations, to communicate corporate news and information about our services, and to provide a tool for communicating with our many customers and vendors. Ground transportation reservations, product overviews, general company information, press releases, and registration processing for Royal Coachman services are all provided through this Site.
We're extremely proud of our commitment to protecting your privacy online. We value your trust in us and will work hard to earn your confidence so that you can enthusiastically use our services and recommend them to others.
Royal Coachman promises never to sell, rent, barter or share with any third party personally-identifying information collected during your use of the Site without your prior permission.
From time to time we may reveal general statistical information about our Site and visitors, such as number of visitors, number and type of goods and services purchased, etc., but we will never reference you by name or specific address.
Your trust and confidence are our highest priority.
Royal Coachman's host computer and servers are located in the United States. Information collected by Royal Coachman is stored in a single, secure database, accessible only by Royal Coachman. By your use of the Site you consent to your data being transferred to and processed in the United States.
We collect and store the names, addresses, credit card numbers and other personally-identifying information of customers of the Site who make reservations, as well as requests for information. This information is saved in a secure environment and is kept for our records and to make it easier for you to use our services on return visits.
Voluntary Information may be collected from you in several instances when you are on the Site. When you request information to be sent to you on various services and services or when you provide us information regarding our services and/or referral opportunities, you will be asked to complete an online form or submit information via e-mail. Information collected will include names, postal addresses, e-mail addresses, telephone numbers, credit card information and certain preferences you have depending on the services or information you are requesting.
The information you provide will never be used for purposes other than for the reasons it was given without your permission.
Information collected will be used to fulfill your requests and provide you with the services or information you have requested.
We do not reveal your name, address, credit card number or other personally-identifying information to any participating seller, manufacturer, retailer, or sponsor of Royal Coachman unless you affirmatively select a Provider and/or the Provider agrees to provide the product or service you requested.
Information we collect is used to build features that will make the services available on the Site easier to use. This includes faster reservation requests, better customer support and timely notice of new services and special offers.
Information you provide may be shared internally with other Royal Coachman departments or affiliates in order to process your request for information or services.
Information is not shared outside of Royal Coachman unless your permission has been obtained.
Royal Coachman will use third party providers to support fulfillment of your request or for the service you are using. Ground transportation reservations are processed by outside service providers. As stated in our corporate policy, Royal Coachman will not engage fulfillment firms who do not comply with our data privacy requirements.
To protect your privacy and security, we will verify your identity before granting access or making changes to your personally-identifying information. If you have registered your profile on any of the services available on our Site, your e-mail address and password are required in order to access your profile information.
To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we will employ reasonable and current Internet security methods and technologies. Royal Coachman uses Secure Socket Layer (SSL) technology to encrypt all your personal information including credit card number, name and address to prevent your information from being read during transmission over the Internet.
This web site provides information and services for many different business units within Royal Coachman. Any questions or issues about your privacy or information you provide us should be sent to feedback@RoyalCoachman.com.