• Dress in several layers of lightweight clothing, which will keep you warmer than a single heavy coat. This is especially important if you are going to be running around and will be in several different temperature settings throughout the day.
• Keep your hands and head warm. Did you know that mittens provide more warmth to your hands than gloves? Make sure to wear a hat, preferably one that covers your ears.
• Wear waterproof, insulated boots to keep your feet warm and dry. It also helps you to maintain your footing in ice and snow.
• Without the heat constantly reminding you how thirsty you are people tend to forget to stay hydrated. Take a hydration break periodically.
• Seek medical attention if you have symptoms of hypothermia including confusion, dizziness, exhaustion and severe shivering.
• Seek medical attention if you have symptoms of frostbite including numbness, flushed gray, white, blue or yellow skin discoloration, numbness, or waxy feeling skin.

The best way to stay warm on some of the coldest days, when you absolutely have to go somewhere, go in a Royal Coachman vehicle!  Our cars are warm and toasty and our drivers do everything in their power to ensure your trip with us is safe and comfortable!

The post Baby It’s Cold Outside! appeared first on Royal Coachman.

• Don’t go out until the snow plows and sanding trucks have had a chance to do their work, and allow yourself extra time to reach your destination.

• Make sure your car has an emergency kit in case of an unforeseen accident or if you get stuck.

• Try to keep an emergency prepaid phone in the car at all times in case you need to call someone for assistance.

• Every vehicle handles differently. Practice your winter driving techniques if possible and read your owner’s manual for tips.

• If you are driving on ice decrease your speed and leave yourself plenty of room to stop. You should allow at least three times more space than usual between you and the car in front of you.

• Be careful on bridges, overpasses and infrequently traveled roads, which will freeze first. Even at temperatures above freezing, if the conditions are wet, you might encounter ice in shady areas or on exposed roadways like bridges.

• If your rear wheels start to skid take your foot off the accelerator and steer in the direction you want the front wheels to go. If you have standard brakes pump them gently, and if you have anti-lock brakes (ABS) apply steady pressure to the brakes. It is normal to feel the brakes pulse.

• If your front wheels skid take your foot off the gas and shift to neutral, but don’t try to steer immediately.  As the wheels skid sideways, they will slow the vehicle and traction will return. As it does, steer in the direction you want to go. Then put the transmission in “drive” or release the clutch, and accelerate gently.

• If you get stuck do not spin your wheels. This will only dig you in deeper. Turn your wheels from side to side a few times to push snow out of the way.  Use a light touch on the gas, to ease your car out.

The safest option for driving in the winter is of course, to give us a call. With our highly trained drivers at Royal Coachman Worldwide, we will get you to your destination safely and on time.

The post Winter Safety Driving Tips from Royal Coachman appeared first on Royal Coachman.

What does the Policy Cover?

Our Cyber policy provides coverage for data stored in our computer systems as well as on paper.  Following types of acts that are included in our coverage:

• Hacker Attack – someone hacks into your computer system and steals customer data;
• Cyber Extortion – When someone says, “give me money or I will shut down your website.”  After this has been filed with the policy Cyber Liability may pay the extortionist so your website does not go down;
• Cyber Terrorism – When someone is not requesting money but makes a threat to shut down your website if you don’t do something they want.  No money has been exchanged but they are threatening to stop your business for self gain.
• Virus Transition – if there is a virus on your computer that leads you to lose all of your customer data;
• Human Error – a person does not shred important paperwork, or leaves valuable data available to get in the wrong hands:  Old files with customers’ social security numbers was meant to be shredded but was thrown out in the trash.  Someone takes this information and sales it on the black market;
• Employee Sabotage – an employee is upset with the owner so (s)he decides to get “even” by taking or giving out customers information;
• Damage to Reputation – public is aware that your company gave out its customer’s credit card information, to help rebuild your reputation.
• Power Failure – If data is lost due to a power failure;
• Natural Disaster – If data is lost due to a natural disaster;

Who might need Cyber Insurance?

Any organization that holds sensitive customer information (credit card info, address info) or employee information (date of birth, medical issue, payroll, etc.) might need Cyber Insurance.  48 States have enacted privacy breach laws to protect consumers.  Many states require that companies must notify their customers whenever there is a security breach of their Personally Identifiable Information.  The law applies based on residency of the customer, not the company responsible for the breach.  .

What would happen if a Cyber Breach were to occur?

After a Cyber Breach, it is our legal responsibility to notify each person affected and alert them of what information is out there.  Clients may then need to be set up with Credit Monitoring and the length of time of this depends on the State law.  Cyber Insurance will also help restore your reputation and cover for loss of customers due to this breach. An official claim would be processed if this occurred.

The post Safety Goes Beyond Our Vehicles at Royal Coachman appeared first on Royal Coachman.

At Royal Coachman we believe a limousine ride to the airport shouldn’t make you feel more anxious than the plane ride itself. That’s why, for the ultimate in luxury and security savvy business customers choose to take a ride with us.  We make comfort and safety a dual priority, employing teams of well-trained chauffeurs who exemplify the finest standards in professionalism and excellence. Our customers rely on us to deliver them to their destination in comfort while employing the highest safety standards and we deliver, day after day. We pride ourselves in providing a safe and secure ride for all of our customers.

Because we are so committed to safety we have on staff both a Manager of Human Resources and a Chauffeur Manager who work together as a team to closely screen and train all new employees. Every chauffeur trainee is hand-picked from the very best applicants. Every new chauffeur attends our rigorous training course that produces exceptional drivers committed to the highest degree of professionalism. Our comprehensive training program includes a complete criminal background check. We conduct thorough drug and alcohol checks on every chauffeur who drives one of our vehicles. We also conduct thorough reference checks and extensive driver abstract checks. Our training program is one of the most complete and exhaustive training programs in the world and every chauffeur must complete it before getting behind the wheel of any Royal Coachman vehicle.

Every chauffeur who drives for Royal Coachman starts by attending our unique classroom training program where they learn proper customer service and safety. In the classroom environment they are required to understand our emphasis on customer safety and satisfaction. Once they complete the classroom training they move on to real world, on-the-road training where they have an opportunity to practice their on-the-road skills. This training also includes role-playing activities where the trainee chauffeur actually gets behind the wheel of a Royal Coachman vehicle and demonstrates their driving ability. A senior trainer will play the role of a client, riding in the back and instructing the driver, allowing the trainee an opportunity to demonstrate their full understanding of the level of safety and service we expect from every chauffeur.

Finally, our trainee chauffeurs spend two whole days on the road with a senior chauffeur mentor who guides them to understand the degree of professionalism required of all our drivers. We  pride ourself on delivering the highest level of service and safety we can achieve because our customers deserve it. When you retain the services of a Royal Coachman Worldwide limousine, your expectations are that you will receive the utmost in luxury, safety and convenience and it is our pledge that we will meet or exceed those expectations. For our customers and for ourselves we expect and deliver nothing but the finest experience because we pride ourselves on excellence. That is the Royal Coachman promise.

The post Safety is Always First at Royal Coachman appeared first on Royal Coachman.