A family-owned and operated business, Royal Coachman, the company, has grown from a two-car, three-driver operation in 1969 into a top limousine service and one of the leading ground transportation companies in the world, providing its clients with airport transportation and limousine service in more than 600 destinations in every corner of the globe.
Headquartered in Denville, New Jersey, Royal Coachman is today managed by the second generation, children of company founder Bob Epstein – Amy O’Rourke, CEO and Jon Epstein, President.
Under Amy and Jon’s leadership and guidance, Royal Coachman continues to grow and prosper with an impressive list of clients, a loyal staff of more than 200 employees and a meticulously maintained fleet of more than 150 vehicles servicing local clients in the New Jersey and New York metropolitan area. The Royal Coachman global service network provides access to more than 7,000 sedans and 2,500 specialty vehicles in 600 cities in 100 countries.
Our mission at Royal Coachman Worldwide is to provide excellence in chauffeured ground transportation and limousine service. We accomplish this with our professional staff, knowledgeable and trained chauffeurs, an immaculate latest-model fleet, state-of-the-art technology, and our dedication to providing the best possible service to all of our clients.
Amy O’Rourke has always worked hard in and around her community and industry to share Royal Coachman’s success and her efforts have been recognized over and over again. Whether featured by American Express-OPEN in a television and radio ad campaign or accepting speaking engagements as a respected business owner and author of newspaper and business magazine articles, Amy’s involvement in the community and industry is well known and well-recognized, by a number of organizations and publications:
“As a Certified Women Owned Business (WBENC), I feel a personal obligation to lend a hand to other women-owned businesses to succeed. If a woman is willing to do the work to live the dream, the rewards are there,” said O’Rourke.
“…innovation and keeping our message in the marketplace has kept Royal Coachman growing in a struggling economy. To me, this is my most significant business achievement in recent years.”
Amy O’Rourke
CEO, Royal Coachman
At Royal Coachman, we passionately care about the level of service provided to our passengers and their companies and at Royal Coachman we take the extra steps required to turn ordinary limousine service into exceptional limousine service.
This demands that all our employees take responsibility for their own actions and concentrate on building high quality business relationships at every level. We value collaboration, both internally and with our clients and partners, and reward the development of new solutions. We see ourselves, and would wish others to see us as:
Our goal is for every passenger to return and be eager to recommend us to others.
Corporate social responsibility and sustainability initiatives are creating new challenges for our clients. We believe these challenges require an innovative way of delivering chauffeured services and raising the bar of what a superior limousine service company should deliver.
As we see it, true sustainability has nothing to do with adopting superficial changes to look good while continuing to do business as usual. Nor does it mean making changes that undercut business viability.
At Royal Coachman Worldwide, we believe that our commitment to the environment, specifically & sustainability in general requires the development of new technologies and services that will reposition the company to continue our leadership position and gold-standard sustainable services, delivered to the world’s leading companies.
The challenges we face remain complex when it comes to fulfilling the promise of environmentally-sustainable profitability. Royal Coachman’s senior management is steadfast in our efforts to convert sustainable practices into the hard and tangible business benefits environmental imperatives drive.
Sustainability will continue to be a major factor fueling Royal Coachman’s innovation engine as we explore new ideas and opportunities and an integral component of the conversations we have within the industry and with our clients.
Worldwide Chauffeur Driven Service!
