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Royal Coachman Website Privacy Policy

This website is owned and operated by Royal Coachman. The following describes the privacy policy (as amended or otherwise changed from time to time, the "Privacy Policy") applicable to the services available through the web site (the "Site") from Royal Coachman. By visiting the Site, you are accepting the Privacy Policy described herein.

Royal Coachman operates this web site to allow users to make ground transportation reservations, to communicate corporate news and information about our services, and to provide a tool for communicating with our many customers and vendors. Ground transportation reservations, product overviews, general company information, press releases, and registration processing for Royal Coachman services are all provided through this Site.

We're extremely proud of our commitment to protecting your privacy online. We value your trust in us and will work hard to earn your confidence so that you can enthusiastically use our services and recommend them to others.

Royal Coachman's Privacy Promise

Royal Coachman promises never to sell, rent, barter or share with any third party personally-identifying information collected during your use of the Site without your prior permission.

From time to time we may reveal general statistical information about our Site and visitors, such as number of visitors, number and type of goods and services purchased, etc., but we will never reference you by name or specific address.

Your trust and confidence are our highest priority.

Royal Coachman's host computer and servers are located in the United States. Information collected by Royal Coachman is stored in a single, secure database, accessible only by Royal Coachman. By your use of the Site you consent to your data being transferred to and processed in the United States.

These policies do not constitute contracts. By use of the Site, you acknowledge that you do not intend the privacy policy to form a contract.

HOW INFORMATION IS GATHERED

We collect and store the names, addresses, credit card numbers and other personally-identifying information of customers of the Site who make reservations, as well as requests for information. This information is saved in a secure environment and is kept for our records and to make it easier for you to use our services on return visits.

To serve you faster and with better quality, we use "cookies" technology. Cookies are small bits of code, usually stored on a user's computer hard drive, which enable a Web site to "personalize" itself for each user. We use cookies to reduce the time it takes for you to submit requests. No third party has access to the information we collect this way, but if you'd rather we didn't use cookies when you visit us, you can turn them off in your browser.

Voluntary Information may be collected from you in several instances when you are on the Site. When you request information to be sent to you on various services and services or when you provide us information regarding our services and/or referral opportunities, you will be asked to complete an online form or submit information via e-mail. Information collected will include names, postal addresses, e-mail addresses, telephone numbers, credit card information and certain preferences you have depending on the services or information you are requesting.

The information you provide will never be used for purposes other than for the reasons it was given without your permission.

Involuntary Cookies are data placed on your computer to enable us to know on future visits your preferences concerning the site. We may use cookies to determine your preferences as to screen or presentation choices while you are visiting the site. We never use cookies to gather any personally identifiable information. Cookies are not utilized by third party services Royal Coachman engages to process information while you are on the Site.

HOW IS THE INFORMATION USED

Information collected will be used to fulfill your requests and provide you with the services or information you have requested.

We do not reveal your name, address, credit card number or other personally-identifying information to any participating seller, manufacturer, retailer, or sponsor of Royal Coachman unless you affirmatively select a Provider and/or the Provider agrees to provide the product or service you requested.

Information we collect is used to build features that will make the services available on the Site easier to use. This includes faster reservation requests, better customer support and timely notice of new services and special offers.

Information you provide may be shared internally with other Royal Coachman departments or affiliates in order to process your request for information or services.

Information is not shared outside of Royal Coachman unless your permission has been obtained.

HOW WE USE THIRD PARTIES

Royal Coachman will use third party providers to support fulfillment of your request or for the service you are using. Ground transportation reservations are processed by outside service providers. As stated in our corporate policy, Royal Coachman will not engage fulfillment firms who do not comply with our data privacy requirements.

The Privacy Policy of a Provider may differ from ours, and we encourage you to read that policy before selecting that Provider.

HOW YOU CAN ACCESS OR CHANGE YOUR PERSONALLY-IDENTIFYING INFORMATION

To protect your privacy and security, we will verify your identity before granting access or making changes to your personally-identifying information. If you have registered your profile on any of the services available on our Site, your e-mail address and password are required in order to access your profile information.

SECURITY

To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we will employ reasonable and current Internet security methods and technologies. Royal Coachman uses Secure Socket Layer (SSL) technology to encrypt all your personal information including credit card number, name and address to prevent your information from being read during transmission over the Internet.

Similarly, SSL technology is used to encrypt your personal information when you submit a reservation and authorizes us to transmit your personal information to a Provider for fulfillment. Any changes to our Privacy Policy will be communicated through our Site at least 10 days in advance of implementation. Information collected before changes are made will be secured according to the previous Privacy Policy.

CONCERNS OR QUESTIONS CONCERNING YOUR PRIVACY

This web site provides information and services for many different business units within Royal Coachman. Any questions or issues about your privacy or information you provide us should be sent to .

Mary A. A.
testimonial quote start Love Royal Coachmen. I have never had a bad experience. testimonial quote end
Mark W.
testimonial quote start Every one of your drivers has been excellent Chauffeur companies in the uk could learn a lot from you! Well done and I'll be back over later in the year. I'm very happy to recommend you to colleagues Thank you! testimonial quote end
Peter R. G.
testimonial quote start I had a meeting in Tampa, I'm in New Jersey. Was scheduling people on the West Coast and East Coast. Taking them from "A" to "B". I only like to do business with Royal Coachman. You've never lost anyone or was late or didn't know what you were going. The people who make the reservations are very professional and do their job well. Thank you. testimonial quote end
Mary L.
testimonial quote start Royal Coachman is the best car service I have ever had in my 30+ year career. The drivers are always on time, engaging to talk with and super efficient in their choice of routes. We use this service for both professional and personal trips. Thank you! testimonial quote end
Glenn C.
testimonial quote start Excellence, as usual. Consistently polite and professional, but not robotic, and just friendly enough, but not overly. Always VERY good service. These are not an easy tasks, but the drivers --and the people on the phones (who are very helpful, and willing to make extra efforts w/out being asked), make it difficult to use any other service. testimonial quote end
Paul T.
testimonial quote start Royal Coachman has always been there on time for me. That's absolutely critical for a car service and that's why I keep coming back. Keep up the good work! testimonial quote end
Marie T.
testimonial quote start Special thanks to the chauffeur. He arrived ahead of time, was very polite and friendly. The car was immaculate. testimonial quote end
Lisa O.
testimonial quote start I first used Royal Coachman to take my daughter to a Leadership Conference in Washington DC. Royal Coachman put my mind at ease and I knew my daughter was safe and in good hands. They were even proactive in selecting a female driver for me. I will never look for another rider service. It will always be Royal Coachman first. thank you! testimonial quote end
Kimberly G.
testimonial quote start Your service is stellar! If I'm talking to your customer support on the phone or the limo drivers (Sammy, Robert S) they are nothing but professional, on time/early, and caring! Thank you for being a great professional company. Kim testimonial quote end
national limousine association national limousine association Women's Business Enterprise National Council women's presidents organization Member of LANJ The Global Business Travel Association

Keep in Touch

Royal Coachman Worldwide Logo

Royal Coachman Worldwide
Address :
88 Ford Road, Unit 26
Denville, NJ 07834

Email :

Phone :

Customer feedback:

4.6 out of 5 stars from a total of 8,457 votes.
» Customer satisfaction survey

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